About Us

In 1969, William Samsel decided to go into the plumbing business to provide Austinites with a full service company that would have a reputation for service after the sale.  Custom Plumbing started that year and quickly caught on as a leader in customer service.

Now, with three generations of family involved, Custom Plumbing provides central Texas with trustworthy and reliable plumbing services for residential and commercial construction.  We have locations in Austin and New Braunfels.

Our Mission

We stand behind our work by:      

  • Getting the job done right the first time, with our Superintendents over seeing each plumber with an average of 10 years of service with our company. 

  • We devote our time to build lifetime relationships with those we serve.  We treat our customers as we would want to be treated.

  • Our company employs the use of computers and the latest technology.  This allows us to get the job done in less time and save you money.

  • We are one big family.  Our office and field personnel combined represent more than a thousand hours of experience in our business.

Our Goal

  • To make lasting relationships with our clients by doing it right the first time.  Our CUSTOMERS are apart of who we are.